social services

Text alerts could streamline benefits redetermination processes

A text-based notification system could help agencies that administer federally funded benefits remind participants of applications, renewals and appointments.

  • By Kaitlyn Levinson

Health info exchange streamlines foster care services

The Arkansas Division of Children and Family Services’ SHARE eases coordination with physicians, lowering staff burden and health care costs.

  • By Kaitlyn Levinson

Republicans want to incentivize states to recover stolen unemployment benefits

The House Ways and Means Committee approved a bill this week that would let states keep 25% of any money they recover that was fraudulently obtained or improperly given out.

  • By Kery Murakami

Health info exchange eases Medicaid redeterminations

CRISP, Maryland’s designated health data utility, will provide managed care organizations with data on patients whose Medicaid enrollment must be re-evaluated.

  • By Susan Miller

White House pitches $1.6B in anti-fraud funding

The anti-fraud proposal includes funds to modernize state governments’ benefits systems, identity verification and data analytics capabilities.

  • By Kaitlyn Levinson

Data warehouse aggregates local homelessness data for statewide analysis

To target services and funds aimed at reducing and preventing homelessness, California’s data sharing platform allows state and local leaders to coordinate services, policies and programs.

  • By Kaitlyn Levinson

White House mulls scaling up Login-dot-gov to reach every American

A draft of a long-awaited executive order covering digital identity calls for Login-dot-gov services to be made available for state and local programs.

  • By Natalie Alms

How data sharing amplifies benefits programs

When information is shared across agencies, leaders can craft more equitable solutions and unlock the full potential of available resources.

  • By Kaitlyn Levinson

How to reduce citizen harm from automated decision systems

For agencies that use automated systems to inform decisions about schools, social services and medical treatment, it’s imperative that they’re using technology that protects data.

  • By Stephanie Kanowitz

State serves up map for tackling food insecurity

An interactive food resource map covers all 46 counties in South Carolina and features profiles for more than 900 food pantries and resources.

  • By Kaitlyn Levinson

HUD offers $2.8B for evidence-based homelessness solutions

Applicants for grants under the agency’s Continuum of Care program must support their proposals with data showing local homelessness challenges and program service metrics.

  • By Chris Teale

Cloud solutions speed rental assistance payments

The New Mexico Department of Finance and Administration quickly launched a portal for residents to submit applications and track their progress, and a North Carolina county developed an integrated customer contact solution to better deliver payments and services.

  • By Stephanie Kanowitz

Using APIs to bridge the gap between old technology and new needs

Application programming interfaces can deliver better tools, data and reporting for benefit determinations without requiring significant upgrades to existing technology.

  • By Juan Cole
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