SSA

Is a government shutdown on the agenda?

At least one government agency is beginning discussions on how it would deal with a potential government shutdown when funding for this fiscal year runs out in March, which experts say is now likely, according to media reports.

SSA data center approaching 'catastrophic failure'

Tangled telecommunications and electrical cables underneath the data center floor, an out-dated HVAC system, clogged pipes and an antiquated uninterruptible power system have put the SSA's National Computer Center on thin ice.

Why electronic birth-to-death file is inevitable for SSA

An advisory panel to the Social Security Administration strongly recommends expanding the agency's electronic transactions.

SSA to create dozens of new datasets

Social Security Administration said it will be protecting against release of any personally identifiable information as it extracts new datasets for open government and transparency projects.

SSA's tracking of computer buys is a mess, IG says in report

It's not possible to know if the Social Security Administration overpaid or underpaid for some computers because the recordkeeping is so poor, according to a new report.

Bedbugs invade file cabinets at SSA offices

The Social Security Administration offices in Queens, N.Y., are under siege from bedbugs.

CIOs turns to portfolio management to get IT efforts under control

CIOs from the Homeland Security and Veterans Affairs departments and the Social Security Administration are looking to foster teamwork across traditional boundaries.

SSA turns to online apps to keep up with boomer claims

An aging workforce, retiring baby boomers and a poor economy are forcing SSA to innovate with new technology to keep up with the demand, the agency's commissioner tells a House subcommittee.

Agencies walk a tightrope between cost savings and innovation

Civilian agencies and military services take different paths to making technology investment decisions.

The hits keeps coming for agency Web sites

In the fourth quarter of 2009, people's satisfaction with e-government hit an all-time high, with a rating of 75.2 on ACSI’s 100-point scale, surpassing satisfaction with off-line government (68.7).

SSA goes big on VOIP

The Social Security Administration is replacing phone systems at more than 1,500 field offices with a single, centrally managed voice-over-IP solution.

Energy-efficient technology to be part and parcel of new SSA data center

SSA officials will work with industry experts in data center technology and energy efficiency during the project's development to identify designs and energy performance goals for the center's construction and operations.

GAO offers advice as SSA prepares to replace its aging data center

SSA plans to use $500 million of stimulus funding to replace its aging National Computer Center with a new data center to support its growing and increasingly automated workload.

Warren Suss | The high-stakes game of information exchange

Improved federal information exchange has the power to cure our nation’s ills. But it will only happen if we keep our focus on high-stakes results.

Social Security not ready to provide services to aging baby boomers

Growth in online services has not taken up the slack created by a shrinking workforce and a growing workload, GAO says.

Americans find happy medium in e-government

Citizens are more satisfied than ever to interact with the federal government online, according to a report released today.

SSA needs better data exchange management

GAO study finds that formal milestones for implementing improvements are needed.