Telework

How the pandemic taught agencies to accept and adapt

A group of IT leaders got together to discuss how agencies responded to the changes forced by the pandemic, what challenges they faced and how they broke through old barriers to deliver better citizens services.

Conklin checks in as CIO at the world’s largest library

Judith Conklin, newly installed CIO at the Library of Congress, talks about remote work infrastructure, continuity of operations and upgrades to essential services.

Work from home and cloud are prompting hard looks at security

Cloud computing and telework environments add considerable complexity to good security strategies, so agencies should look to multifactor authentication and cloud-based access policies.

How a workplace experience app can solve back-to-work challenges

A workplace experience app can engage and empower employees by giving them access to the resources they need regardless of location and can provide management with key situational awareness and decision-making data.

Three steps to building digital resilience

Digital resilience is not just reaction and disaster response; it’s about thoughtful investing in enhanced capabilities that will deliver benefits in the future, one smart city expert says.

A solid cloud foundation proves crucial at crunch time

When the pandemic hit, agencies’ previous investments in cloud and DevSecOps help them scale websites, manage increased workloads and support telework and application development.

Army rolls back IoT restrictions for teleworkers

The Army is "restaffing" the policy, which would have required teleworkers to turn off or remove smart devices, such as Amazon Echo speakers, from their remote workspaces.

Post-pandemic telework infrastructure

With a year of remote experience and the prospect of hybrid operations on the horizon, IT leaders are drafting plans for long-term secure access and more effective collaboration.

How CBII secures DOD networks, improves performance

The Cloud-Based Internet Isolation gives mission partners a way to offload internet browsing from Defense Department networks so they can conserve bandwidth for essential functions.

How COVID and SolarWinds are driving secure modernization

The pandemic and recent security breaches illustrate the urgency government should feel about modernizing legacy infrastructure and systems.

IG pushes DOD to update pandemic plans to support telework

Defense Department component agencies should ensure their IT and communications infrastructure can support maximum telework, according to a new report from the DOD inspector general.

What’s changed for state CIOs during the pandemic

What were backburner issues last year -- such as remote work, artificial intelligence and diversity – have moved into the spotlight in 2020.

Broadband access moves up government’s priority list

The COVID-19 pandemic has made the need for fast, reliable internet connectivity a high priority. Governments at all levels have stepped up to help, but challenges persist.

CISA seeks comments on TIC 3.0 remote user use case

The remote user use case applies to remote agency users accessing government resources in either agency-hosted or in cloud environments and provides configuration guidance for remote user data flows and applying relevant TIC security capabilities.

Chicago raises its cloud tax, but remote work may limit revenue gains

The tax, which is based on the idea that organizations using cloud services are essentially leasing access to a cloud provider’s hardware and software, may generate less revenue with so many city workers telecommuting.

Best practices for securing teleworkers

User education, awareness and a mobile security strategy that extends to zero trust architecture will secure an agency’s infrastructure and data.

County’s telework success built on cloud foundation

When King County’s work-from-home orders went out March 3, employees were already accustomed to using Office 365 to work onsite, in the field or at home and to access all their files and get email phone calls.