Author Archive

Anjana Susarla

Anjana Susarla is a professor of information systems at Michigan State University.
Digital Government

Biases in algorithms hurt those looking for information on health

The algorithms underlying health recommendations on social media platforms are biased toward engagement, pointing users with greater health literacy to medical advice from reputed health care providers and steering less sophisticated users toward popular sources touting fake cures or misleading medical advice.

Cybersecurity

The census goes digital -- 3 things to know

Collecting data online carries some significant risks that are new to the census and may undermine the accuracy of the count and the public’s trust in the process.

Digital Government

The new digital divide is between people who opt out of algorithms and people who don’t

While savvier users are becoming aware about how algorithms affect their lives, consumers who have less information are relying even more on algorithms to guide their decisions.