Author Archive

Cynthia Morgan

How to Manage It

The term project derailment took on a whole new meaning Sept. 11. The future of some agency modernization projects hinged on team leaders' ability to manage fallout from the tragedy.


The term imaging can apply to anything from document management to computer-aided design to scientific visualization. In its most classic sense, imaging—the digital collection, manipulation and output of high-quality pictures—has long been considered the province of graphic artists and game programmers. No longer. Forces have combined to bring imaging technology down from the clouds:

Not a desktop replacement, lightweight Vaio 505 is a traveling machine

The guard behind the airport X-ray machine opened my bag suspiciously and pulled out a slim silver computer no bigger than a 300-page spiral notebook. "That's a PC?" he demanded. I brushed the switch on the ultralight Sony Vaio 505, and the 10.4-inch thin-film-transistor screen lit up. The guard balanced it on his palm as the line came to a halt behind me.

Advances in Layer 3 switch technology are boon to LAN security, load balancing

Layer 3 switches are beginning to ship to folks other than beta testers. Now there's a much newer technology on the horizon trying to eclipse them: Layer 4 switches. But unlike the obvious role that Layer 3 plays in building faster, more cost-effective networks, the benefits of Layer 4 aren't as clear.

Federal PCs run on track, but tangles of red tape trip users

It's not how fast it is, how it much holds or what it costs. Red tape remains the single biggest obstacle to trouble-free PC operation in the federal government, readers told us in a recent survey. GCN surveyed 100 government PC buyers who bought and maintained from one to more than 500 systems in the last 12 months. We asked them to tell us what they bought, how they bought it and how well their

Fed's problems with PCs start with how they're bought

A computer can be a nightmare long before it lands on the desk, government users said in an exclusive GCN survey of computer reliability. How you buy can be just as important as what you buy, they told us. That's because a federal PC's origins affect it throughout its working life. A well-managed purchase and good vendor relations lead to responsiveness later when problems arise. Conversely, bureaucratic procurement can make that difficult or impossible, government

Out-of-the-box is just the beginning for new federal PCs

Most of the time, government PCs work properly from the first power-on. But they'll probably see at least one upgrade before the first user lays a finger on the keyboard, according to federal readers who answered GCN's exclusive survey on PC reliability. It's normal to customize a standard PC bundle; all but two respondents had added at least one item to their orders. Extra memory topped the list, followed by network interface cards, CD-ROM drives

What's really behind the Windows 95 curtain?

Microsoft's Windows 95 operating system made its debut last week amid the most hoopla since Dorothy landed in Oz. Is it worth it? Yup. If you've got the hardware to handle it properly. I didn't like Win95 at all the first time I saw it, or the second. But after months of use, I find it hard to switch back to Windows 3.11. Whether you like Microsoft or not, within a year this will be