Good reception

If an army travels on its stomach, to paraphrase Napoleon, everything else travels in boxes and shipping containers, on planes, trains and trucks, and, perhaps most importantly, on records of what is sent where, and when.

Don't forget the Web

Government Web sites pose a set of challenges different from those faced by employees.

Beyond section 508

Ask anybody: Computers can be a pain to use.

Web-based tools help CDC put medical know-how where it's needed

The Centers for Disease Control and Prevention used to have a single, if challenging, job: acting as the public health department for the federal government.

Just like being there

The latest collaboration tools can help agency workers better share information.

Black Hawk up

The Army's Redstone Arsenal in Huntsville, Ala., is using dashboards to help coordinate its Black Hawk helicopter modernization program.

Dashboards: cool tool

Are we there yet?

The Human Factor

Human capital management starts with the idea'radical to some'that workers have value.

Air Force takes gradual approach to its portal

The Air Force's approach to building a one-for-all portal has been a bit like a preflight checklist: to take it one step at a time.

Mixed and matched

When the Army was planning for the Army Knowledge Online portal, it chose a strategy that reflected its organizational structure.

Trust is verified

Glen Johnson has a reputation as the go-to guy for tough IT projects in the State Department's Bureau of Verification and Compliance.

Slight of hand, heavy on features

Who would have thought the day would come when laptops would seem too big, and phones not useful enough?

Putting spam in its place

Spam is annoying, but harmless, right? Wrong. According to the market research company Radicati Group of Palo Alto, Calif., more than 50 billion pieces of spam will be sent every day by 2007, and organizations will pay nearly $200 billion per year to deal with them.

Regular fix

Hackers launch attacks moments after security vulnerabilities are announced. The FBI reports that 90 percent of security breaches take advantage of known software vulnerabilities.

USGS library puts data reserves on tap

Information requests at the Geological Survey's National Energy Research Seismic Library in Denver used to generate a tale of the tape.'We spent a lot of time physically packing and shipping the tapes to users,' said Frederick N. Zihlman, a physical scientist with the USGS energy team.

What's on the jukebox? Everything

A DVD has a lot to offer as a storage option. It's durable and long-lasting, good for long-term archiving, and it lets you find data quickly without rewinding tape media. You can write permanently, with no modification or alteration possible, or update continually.

USDA tries a magical approach

The Agriculture Department has seven mission areas and 29 agencies and staff offices.

Help yourself

Help desk software is becoming proactive. Though designed to respond to requests for assistance, the programs also can lower the cost of running your network, simplify change and prevent problems.

NAS catches on

Data accumulates; it's practically a law of nature. And as an agency's data grows, so do the need to store it and the complexity of accessing it.

Before you mine data, refine it

Data mining is amazing technology. It lets you dig through mountains of information to turn up nuggets of previously unknown, but valuable, relationships in data.

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