Workhouses for workgroups

These utilities vary from vendor to vendor, but the basic features tend to be similar. They let you find printers and change settings from a Web browser.

UDO: Is there a blue light in your future?

Magneto-optical disks could take a big leap forward next fall, when Plasmon is scheduled to release products with its Ultra Density Optical (UDO) technology.

Ready to play

Government agencies will never face a shortage of data'it pours in daily, ballooning storage requirements and complicating the task of tapping that data for online services.

New features, support and services boost network management appeal

As administrators optimize their networks for top performance, switch makers are adding built-in or optional advanced features to make their products more attractive to a wider range of buyers.

Switched on, baby

Gigabit Ethernet eventually will come directly to desktops, but for now, most workgroups will get by on 10/100-Mbps Fast Ethernet with a couple of Gigabit ports for connecting to high-speed network backbones.

Electronic CRM offers a range of new contact technologies

A fairly new development that could prove useful to agencies is eCRM.

CRM for citizens

When the Transportation Department's National Highway Traffic Safety Administration wanted to improve citizen interactions with the agency, it turned to customer relationship management.

VOICE of the future?

Depending on who's talking, Internet telephony is either a genuine technological revolution or a nonessential fad.

Online bargains can come with strings attached and sometimes lots of free spam

I routinely conduct online research about computer products, so I have no doubt that my hard drive is occasionally invaded by bits of tracking software that collects information about me and my buying habits.

DVD+RW format could pass the pack'it includes video recording capabilities

Although DVD+RW came relatively late to the party, it gets my vote as the rewritable DVD technology most likely to succeed.

Drive time

Rewritable DVD drives are on their way to becoming indispensable tools for PC users. It won't be long until they replace rewritable CD drives.

Write on

You've probably heard about tablet PCs, but you might not have seen one yet.

Language translation software: Words for words

Who hasn't made a silly mistake while fumbling for a word in a foreign language?

These new products foretell the future of computing

Someday we'll all have Internet-capable, silver dollar-sized computers that will handle e-mail and send digitized voice and video streams around the world over high-speed global networks. They'll serve as PCs and telephones, control our home security systems, start our cars and give us access to every movie and record ever made.

Super PCs

If you need a PC with real horsepower, you're in the right place at the right time.

Faster wireless standards wait in the wings

Two new standards for wireless LANs are emerging. Products compliant with the IEEE 802.11a standard operate on the 5-GHz spectrum and have maximum throughput rates of 54 Mbps, though 22 Mbps is more typical.

Wireless is in the cards

If you want to move about your workplace freely but still need to download e-mail, send messages or grab files from a network server without dragging a stream of cables behind your notebook PC, here's some good news: Wireless networking has come of age.

Like rain, spam is unstoppable, but we can open our umbrellas

When I came home on a recent Tuesday afternoon after a three-day weekend, I found 127 e-mail messages in my inbox. Four were from friends or family, four contained information I had requested from computer vendors, and two were from online newsletters I subscribe to.

Write on target

The options for portable storage range from trusty old Iomega Zip drives to high-end DVD-RW and DVD+RW systems that can write and store gigabytes of information. But for my money, the best all-around storage bet is a CD rewritable drive.

What is a SAN, anyway?

SANs are dedicated, centrally managed and secure information infrastructures that are built around multiple servers and disk arrays. They connect via Fibre Channel or other high-speed links that allow for connection of almost unlimited heterogeneous systems and peripherals.

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