Cloud & Infrastructure

How one agency followed its users onto the mobile Web

The National Cancer Institute's website wasn't mobile friendly, but that didn't stop visits via mobile devices from increasing fivefold in six months.

Cloud & Infrastructure

3 tips on e-mail consolidation

State CIOs who have finished e-mail consolidation projects suggest starting small, communicating widely and considering a tiered services approach.

Cloud & Infrastructure

Consolidation at the crossroads: 4 paths taken

Budget-strapped agencies are looking for savings in e-mail consolidation, whether in a public, private or hybrid cloud. Here's how four organizations did it.

Data & Analytics

Desktop virtualization: Is the future now?

As smart phones and tablets redefine personal computing, agencies across the United States are giving desktop virtualization a fresh look. Could yours be next?

Cloud & Infrastructure

4 search engine snags and their satisfying solutions

Users have a hard time finding government information on the Web. Remedying the situation requires a mix of technical and information design skills.

Cloud & Infrastructure

MyMedicare.gov: Top 25 percent in global viewership

MyMedicare.gov's update has bumped the site into the top 25 percent of worldwide websites, but there are more changes to come.

MyMedicare.gov pays off with savings, preventative care

In building MyMedicare.gov, the Centers for Medicare and Medicaid services addressed an increasingly tech-savvy population and a mandate to cut costs.

How knowledge management helps keep the US attack free

The lessons of the 2001 terrorist attacks inspired secretive agencies to open their databases and stretch knowledge management to new levels. The result has been no successful attacks in the United States in 10 years.

Cloud & Infrastructure

The stumbling blocks of IT consolidation

Combining resources undoubtedly pays off, but getting there isn't easy. Here's how state, local and federal agencies are dealing with the hurdles.

Cloud & Infrastructure

7 secrets of IT consolidation success

Seven recommendations for data center consolidation, including preparing a current usage survey and using automation tools.

Cloud & Infrastructure

Census consolidation by the numbers

A snapshot of the Census Bureau's server virtualization project highlights the key points of its move toward a virtual private cloud.

Cloud & Infrastructure

San Francisco to put e-mail in Microsoft's cloud

The city will migrate 60 departments and agencies to Microsoft Exchange Online over the next 12 months.

Emerging Tech

It's all semantics: A glossary of machine-to-machine communications

These key terms to help elucidate the National Information Exchange Model and semantics.

Cloud & Infrastructure

Is government ready for the semantic Web?

The government has been slow to take up semantic technology, but a relatively obscure interagency XML project could provide a much-needed boost in fields such as law enforcement and health care.

Emerging Tech

Health care field is fertile ground for semantic tech

The health care domain featured one of the earliest uses of semantic technology in the public sector — and it could also fuel adoption in NIEM.

Data & Analytics

5 ways to ease desktop PC-induced pain

Check out these five ways agencies are trying to solve their love/hate relationship with PCs.

Cloud & Infrastructure

Can the Apple iPad get any workplace respect?

Apple's iPad tablet computer is attracting some interested glances from government

Cybersecurity

Consolidating access control yields big payoffs

Centralizing formerly separate user identity management systems can lower costs, increase security and productivity, and lay the foundation for new online services.

Cybersecurity

Automated tools take sweat out of security compliance

New automated tools can help agencies get some of the voluminous security configuration data required under the Federal Information Security Management Act. But the tools aren't a cure-all.

State & Local

5 pitfalls to avoid with performance management dashboards

Dashboards promise greater visibility into day-to-day agency operations, but poor data and lack of user involvement can spoil projects.

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