SSA websites big winners in user satisfaction survey

As agencies move to online and mobile platforms and away from more costly call centers, a satisfactory user experience increases citizen reliance on digital channels and trust in the agency.

IoT apps coming to a city near you

More than 30 teams are participating in the Global City Teams Challenge, pursuing projects related to integrating the Internet of Things into public safety, energy and transportation applications.

How big data tool experience tracks with tech salaries

Data analysts and engineers who know how to use the advanced, recently developed tools of big data typically can pull in high salaries.

Latest ideation application: FBI HQ relocation

The Federal Bureau of Investigation will implement an ideation tool so that employees can discuss the new agency headquarters building.

Augmented reality: Not just a game, but a game changer

The announcement of the OnSight application jointly developed by NASA and Microsoft is just the latest experiment by government to harness augmented reality to advance agency missions.

Nowcasting: Disease monitoring at Internet speed

New research adds to growing evidence that disease monitoring techniques using social media are emerging to take the place of costlier and slower traditional tools.

Emergency communications take multi-path approach

The Department of Homeland Security’s National Emergency Communications Plan aims to allow first responders and public safety officials to better share information and enhance situational awareness.

Turtle Mike speeds multichannel emergency response

The Department of Homeland Security has developed a bridging technology that enables public safety response teams to unite land mobile radio and broadband to help coordinate rescue and speed emergency response.

Municipalities deliver broadband via partnerships

Municipal governments are crafting creative partnerships to get broadband into their communities.

Real-time mapping service coordinates Chicago's road work

Using dotMaps, transportation officials in Chicago can quickly see city infrastructure projects to avoid conflicts and maximize efficiency.

Early warning systems fail to flag problem police

A recent review of Los Angeles Police Department’s early warning system found it had limited predictive capabilities.

Is food stamp fraud declining? USDA hones tools to find out.

The USDA is working to improve tools and tactics for anti-fraud detection, despite reports that error rates are dropping fast.

How the US will build a power-hungry future with less energy

Sensor networks, artificial intelligence and building simulators are helping agencies lower energy consumption and costs.

Indiana data hub powers efficiency, data-driven solutions

The state of Indiana is developing a data hub to improve data efficiency across government, track the state's progress against key performance indicators and develop policy solutions.

Agencies prep for arctic oil spills

In the Arctic Shield 2014 exercise, researchers will test technologies for oil-spill remediation, emergency response, satellite communications and mapping and visualization.

NIST kicks off round 2 of SmartAmerica Challenge

The Global City Teams Challenge is a contest to develop advanced networking technologies to address critical community interests, including air quality, traffic management and emergency services coordination.

NNSA tests cloud-based radiation data collection network

The National Nuclear Security Administration recently tested the RadResponder network, which provides data collection and sharing tools for federal, state, local, tribal and territorial organizations responding to radiological emergencies.

Researchers work to harden cyber infrastructure from WMD

The University of New Mexico will conduct field tests of recovery solutions for cyber-infrastructure backbone attacks from weapons of mass destruction and other real-world threats.

Baltimore dives into smart water metering

Baltimore is one of the latest cities to install automated meters to collect precise data on utility usage in an effort to provide more accurate billing, increase efficiency and reduce waste.

NYC to roll out municipal ID

The ID card will be targeted to those who do not have a driver's license or other official identification and would allow New Yorkers, regardless of citizenship status, to access basic city services, open bank accounts and lease apartments.

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