Author Archive

Mark Gross

Mark Gross is president of Data Conversion Laboratory (DCL).
Digital Government

Shouldn't training be easier?

Although the need for training is increasing, many organizations fail to take advantage of the most effective formats and delivery methods.

Digital Government

How does the refreshed Section 508 rule affect your agency?

The updates help set the tone for what the federal government sees as a baseline for accessibility policies.

Digital Government

Untethering internal information from paper

Digitization of internal information -- training documents, research materials, manuals or archives – can help agencies improve efficiency and better meet their missions.

Digital Government

Solving the search problem for large-scale repositories

New automation approaches solve common agency problems in the move from paper to digital.