Concerns Grow Over AI in Hiring Processes
Automated tech, including artificial intelligence for job recruiting, interviewing and hiring, may discriminate against qualified job-seekers, government officials warn.
States Need to Invest in Their Unemployment Systems, Labor Secretary Says
Labor Secretary Marty Walsh told congressional lawmakers that the federal government also has to contribute to upgrading the system that the Government Accountability Office deemed a poorly performing government program.
Agriculture Department Offers Grants To Improve SNAP
The USDA says that the grants fall in line with administration priorities around equity and inclusion, as well as improving the customer experience of Americans interacting with government programs.
Labor Dept. Pilot Taps State Data for a New Look at Who is Getting Unemployment Benefits
Data on access to unemployment insurance broken down by demographics can help program administrators make sure that they help everyone entitled to the benefit access it, the Labor Department says.
White House Looks to Focus Service Delivery Around ‘Life Events'
The Biden administration is fleshing out a plan to organize government services around the needs of Americans and not around agency org charts.
Code for America’s CEO on This Moment in Civic Tech
Amanda Renteria talks about the recent customer experience executive order, the nonprofit's work in federal and state government service delivery and what's next.
There’s No Final Number Yet for Pandemic Fraud, Oversight Leaders Tell Congress
Total fraud levels in pandemic relief programs are upwards of $100 billion, but getting a clear estimate is made difficult by data gaps and ongoing fraud recovery efforts, officials said at a Senate hearing.
Agencies Shouldn't Use Facial Recognition for ID Verification, Group Says
More than 45 organizations signed a letter asking government agencies, including in states, to stop their use of ID.me or any facial recognition for identity verification.
The big lift: Modernizing state UI systems
The Department of Labor and the U.S. Digital Service are working with states to develop modular components to augment states’ legacy unemployment insurance systems.
DHS Cybersecurity Talent Management System
The Department of Homeland Security’s Cybersecurity Talent Management System updates the agency’s practices around hiring, compensating and developing employees.
IRS tax system modernization falls further behind
The already delayed modernization was pushed back even further as the IRS dealt with pandemic-induced back-ordered hardware, delays in procurement activities and staff being reassigned to support COVID-19 response.
DHS financial systems modernization still years away
Because the initial challenge of blending financial management for 22 separate agencies was so huge, “there is still a long way to go," one GAO official said.
Security certifications, prior experience stymie cyber hiring
A cybersecurity workforce with a range of backgrounds and experiences is a more effective one, but expensive certifications and limited entry-level opportunities are keeping candidates away, experts say.
UI modernization to get boost from new Labor office
The Department of Labor's new Office of Unemployment Insurance Modernization is tasked with managing the $2 billion already allotted to UI initiatives by the American Rescue Plan Act.
Agencies’ online forms lack required interactive features
Modernized forms could help agencies reduce waste, increase efficiency and improve data collection, a new report says.
Labor needs more unemployment fraud data, IG says
To help it detect and investigate large-scale fraud and identify and share fraud trends, the Department of Labor’s Office of the Inspector General needs access to state-level data on suspected UI fraud, which it is not currently receiving.
Lawmakers mull fixes for state and local tech challenges
Streamlining and harmonizing federal cybersecurity and data privacy regulations, updating legacy technology and upskilling the workforce would help state and local governments get more out of their IT investments.
Labor Department IG: Legacy tech hindered states' delivery of unemployment benefits during pandemic
States with modernized systems were able to stand up new programs faster than states that relied on legacy technology, according to a new report from the Labor Department's internal watchdog.
UI modernization requires more than funding
States need more than a one-time cash infusion to support continuous modernization of unemployment insurance systems.
UI modernization may get more funding, oversight
In its 2022 budget, the Labor Department is asking for $100 million more to shore up state unemployment insurance systems and a check-and-balance system to ensure fixes happen.
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