Public Safety

When 911 calls require a mental health response

With the number of 911 calls related to mental health on the rise, a pilot in Durham, North Carolina, looks to integrate mental health case management into the city’s computer-aided dispatch system.

Data & Analytics

County equity analysis puts data in the spotlight

Milwaukee County experimented with machine learning to analyze statues and policies and identify biased or discriminatory language.

Cloud & Infrastructure

Cloud integrates county’s splintered back-end workflows

Combining systems from five San Joaquin County offices onto a single platform is expected to improve customer experience for residents and employees, streamline workflows, improve security and save money.

Cloud & Infrastructure

Judiciary’s zero-trust foundation secures remote access

With two-factor authentication and a cloud native platform that secures users, apps and devices, the New Jersey Judiciary’s 10,000 employees can securely anywhere.

Cybersecurity

States try incentive-based cybersecurity

Organizations that conform to recognized cybersecurity frameworks can avoid facing punitive damages in the event of a cyberattack, panelists at RSA said.

Cloud & Infrastructure

Smart edge infrastructure expands capacity, real-time data access

Using a fiber-connected infrastructure network solution creates a fully manageable low-latency, high-performance network for testing various mobility technologies on Peachtree Corners’ smart city streets.

Cybersecurity

Cyber competition builds skills, teamwork

Participating in the International Cyber League helps the IT team at the Illinois State Treasurer’s office test their skills against real-world network threats.

Data & Analytics

Getting ahead of the next pandemic

New York City’s Pandemic Response Institute will collect data and leverage computer models to develop locally tailored health solutions to prepare for, respond to and recover from future health crises.

Cloud & Infrastructure

How process mining uncovers workflow bottlenecks

Understanding how processes operate across technology stacks and departments can help agencies weed out inefficiencies.

Cloud & Infrastructure

The infrastructure buildout will be paperless

Digitizing construction management will help agencies save money, improve collaboration and transparency, enhance roadway safety and ease reporting.

Data & Analytics

Visualizing vulnerability: County maps show areas of greatest need

To study equity differences at systemic and place-based levels, Fairfax County put census data on color-coded maps so that officials can quickly see areas of greatest need.

Cybersecurity

Software bill of materials is about more than compliance, expert says

As organizations look to hammer out the standards for SBOMs, they’re also looking at how to automate the vulnerability checking process.

Cloud & Infrastructure

State and local governments turn to normalizing the ‘new normal’ workplace

With lessons from the rapid shift to telework, officials are rejiggering plans for hybrid environments and keeping nimble, problem-solving mentalities.

State & Local

How a Virginia county wooed Amazon and Boeing

It takes more than tax breaks to get large tech companies to come to a locality.

Emerging Tech

Code for America unveils first states in Safety Net Innovation Lab cohort

The nonprofit’s lab aims to help states build digital tools and services to connect people with health, food assistance and other benefits programs. 

Cloud & Infrastructure

How mainframes fit into hybrid environments

Integrating cloud and on-prem mainframe platforms helps agencies deliver new services.

Data & Analytics

Data-driven decision-making: Easier said than done

While too much siloed data is slowing analysis, cloud, data sharing and artificial intelligence can increase its value and drive digital transformation, a recent survey shows.

Cloud & Infrastructure

How moving HR, finance to the cloud raised city efficiency, security

When Tampa moved its human capital management and enterprise resource planning to the Oracle cloud, it removed data silos across departments and boosted IT security.

Data & Analytics

Drive-by property appraisals streamline data collection

A Kansas county is using vehicles outfitted with rooftop cameras and LiDAR units to quickly and inexpensively capture property images that are then integrated into its cloud-based appraisal system.

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