In-house tools sped up tax refunds in this county
The Travis County, Texas, Auditor’s Office has reduced the time it takes to process property tax audits by 91%.
How one city broke down its data silos
Tacoma, Washington, is using the cloud to bridge information silos across its 25 distinct departments and improve reporting.
Air taxis are taking off. Cities should start planning now.
A new report can help cities weigh safety, access and equity considerations when deciding where to locate air taxi hubs.
How One State Tracks Down Cartographic ‘Phantoms’
To improve the accuracy of its maps, the Wisconsin State Cartographer’s Office is weeding out small rural communities that no longer exist.
How Targeted Emails Help One Agency Fill Critical Jobs
The Oregon Department of Transportation is using data software to target recruitment emails to potential job candidates.
How AI Is Making One Smart City Even Smarter
Coral Gables, Florida, is leveraging the artificial intelligence chatbot, ChatGPT, to improve how it responds and interacts with citizens.
Damage Assessment Tool Streamlines Data Collection for Disaster Prep, Response, Recovery
Hurricane season is officially underway, and one county in Florida is looking to utilize the cloud to build on lessons learned during one of the state's most devastating hurricanes.
A Defense Against Phishing Attacks, One Simulated Email at a Time
With a platform that trains staff not to click on links in seemingly relevant emails, San Francisco cut the click rate on test emails by 50% in the first 18 months.
State DOT Streamlines Traffic Monitoring
With a cloud-based network management platform and cellular routers, the Indiana Transportation Department can easily monitor its statewide network of internet-of-things devices.
Why you should consider outcome-based security
Agencies can better align their cybersecurity and business priorities when they have affordable risk management solutions that deliver measurable results.
Building better maps with open data on building heights
To inform broadband buildouts, positioning of solar panels and development of digital twins, state and local agencies can now tap into open building height data.
County’s integrated platform delivers client-focused social services
With HSD Dynamics, Maricopa County can easily share data with APIs, track metrics and automate manual tasks to ensure residents get the services they need.
Digital twins for cities promising, yet problematic
Complex systems like digital twins pose both technical and adaptive challenges, so communities must ensure they have both the right technology and the people with skills to use and maintain them, a new IDC report advises.
Engagement, access, equity drive city’s evolution
Waterloo, Iowa, has 12 smart city projects lined up based on four pillars: e-government, sustainability, transportation and public safety.
ChatGPT can rapidly build solutions for network defense
A new report outlines how the generative AI tool can quickly build scripts to thwart attackers and identify security vulnerabilities, but stresses that secure and responsible use of the evolving technology is essential.
Wildlife management migrates to the cloud
Utah’s Division of Wildlife Resources relies on cloud services to process the massive amounts of location data it needs to analyze real-time movements of elk.
Public Sector Weighs Procurement Outsourcing
Facing a shrinking workforce and a largely paper-based procurement processes, more state and local agencies are pushing routine purchasing tasks to third parties.
Cloud security gap: Shadow, orphan and democratized data
When agencies can’t keep track of data across their cloud environment, they expose even more entry points to attackers.
State and local agencies weigh procurement outsourcing
Facing a shrinking workforce and a largely paper-based procurement processes, more public sector agencies are pushing routine purchasing tasks to third parties.
Buyer beware: Avoid immature AI solutions
Given the sensitivity of the data state and local governments handle, procurement officers must educate themselves on the fundamentals of artificial intelligence and use caution when considering AI services.
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