Author Archive

Ujjwal Sood

Ujjwal Sood is a product analyst at ManageEngine, a division of Zoho Corp.

Digital Government

7 essentials for a top-performing IT help desk

In today’s increasingly complex IT environments, an efficient help desk must provide exceptional service to help agencies deliver on their missions.

By Ujjwal Sood
March 30, 2017

Your daily read on state and local government

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