‘Alexa, Ask GeorgiaGov’: Better Citizen Engagement with Amazon Echo and Drupal 7

Sometimes being a well-informed citizen involves jumping through hoops, whether it's a chain of government hotlines or a series of website pages. Across the state of Georgia, government agencies are working tirelessly to ensure their citizens can easily access state government resources — from voter registration to getting their drivers’ license.

Acquia Labs and GeorgiaGov Interactive have been collaborating on a project called "Ask GeorgiaGov." This integrates the Georgia.gov Drupal website and Amazon Echo voice assistant. Launched this summer, this effort builds on momentum from both the trends surrounding innovative conversational interfaces and the pressing need for citizens to feel connection to their government.

During this webcast, you’ll learn about the what, why, and how of the Alexa, Ask GeorgiaGov project, with an eye toward its technical and civic implications. You’ll learn:

  • How can conversational interfaces reinvent the way governments inform citizens?
  • What is "Ask GeorgiaGov" and how does it work?
  • How are Drupal 7 and Amazon Echo integrated?
  • What implications does this project have for information accessibility and citizen engagement?

Presented by:

  • Nikhil Deshpande, Director of GeorgiaGov Interactive, Georgia Technology Authority
  • Chris Hamper, Acquia Labs Engineer, Acquia
  • Preston So, Acquia Labs Development Manager, Acquia

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