Reengineering the Permitting, Licensing, Inspections and Enforcement Process

Agencies involved in managing and executing an oversight function—whether it involves physical infrastructure, such as utilities, or digital infrastructure, such as cybersecurity—cannot afford to rely on outdated processes or systems. The labor-intensive nature of traditional approaches (many still based on paper-based processes) can lead to loss of revenue and poor accountability. In this webcast, Jim Hogan, Information Officer in Michigan’s Department of Technology, Management and Budget, will discuss how a digital, cloud-based approach can improve both the efficiency and effectiveness of the permitting, licensing, inspections and enforcement process.

Potential topics to be addressed include:

  • Strategies for business process review and engineering
  • The value of an agile approach to creating a new digital process
  • How to leverage the data collected in the new process

Date: Sep 28, 2017

Time: 2:00 PM ET

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