Using FedRAMP Tools to Protect Federal Tax Payer Info (FTI)

For Federal, State and Local government agencies, interacting with sensitive Federal Tax Information (FTI) is a daily operational reality when conducting business with citizens. The Internal Revenue Service (IRS) has implemented a compliance standard which provides guidance that agencies must adhere to in order to protect this sensitive data; including names, addresses, DOB’s, social security numbers of citizens, among other information. This webcast will discuss how agencies are leveraging FedRAMP certified platforms in the Contact Center space to address security compliance with the IRS 1075 standard.

Guest Speakers:

  • Brian Mistretta, Product Marketing Director, NICE inContact
  • Bryant Eastham, Product Marketing Director, NICE inContact

Your e-mail address is used to communicate with you about your registration, related products and services, and offers from select vendors. Refer to our Privacy Policy for additional information.