Calling 9-1-1: New Laws to Improve Emergency Communications

The first in a series of new federal laws that are changing the regulation of
9-1-1 services on multiline telephone systems took effect in February. In the next two years, additional regulations designed to improve 9-1-1 location reporting accuracy will become law. The first of those, Kari’s Law, ensures that callers can reach a 9-1-1 operator without having to dial any prefix first. (The nine-year-old daughter of Kari Hunt, who died in a Texas hotel attack, would have saved her mother’s life if she didn’t have to dial the “9” prefix before trying to call a 9-1-1 operator.) Next year, Section 506 of RAY BAUM’s Act will require multi-line telephone systems to provide enhanced “dispatchable information” to emergency call centers from all wired sets. In 2020, the requirement will extend to the wireless devices on these systems.

In this webcast you’ll learn about the new requirements, including:

  • What’s in the regulations
  • Benefits to public safety
  • The laws’ technical requirements
  • Factors that trigger implementation
  • The immeasurable value of compliance
  • Differences between E9-1-1 and Next Generation 9-1-1

Invited to speak:

  • Eddie L. Reyes, Director of Public Safety Communications, Prince William County
  • Mark Fletcher, ENP Chief Architect / Global VTeam Leader for Public Safety Solutions, Avaya

This is a Group Internet Based program:

CPE Accreditation: Program knowledge level is overview and there is no prerequisite education or advanced preparation required.
CPE Credits: 1
Field of Study: Information Technology

1105 Media is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: For additional information regarding administrative policies, please contact [email protected].

Date: Apr 14, 2020

Time: 2:00PM ET

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