Calling 9-1-1: New Laws to Improve Emergency Communications

The first in a series of new federal laws that are changing the regulation of
9-1-1 services on multiline telephone systems took effect in February. In the next two years, additional regulations designed to improve 9-1-1 location reporting accuracy will become law. The first of those, Kari’s Law, ensures that callers can reach a 9-1-1 operator without having to dial any prefix first. (The nine-year-old daughter of Kari Hunt, who died in a Texas hotel attack, would have saved her mother’s life if she didn’t have to dial the “9” prefix before trying to call a 9-1-1 operator.) Next year, Section 506 of RAY BAUM’s Act will require multi-line telephone systems to provide enhanced “dispatchable information” to emergency call centers from all wired sets. In 2020, the requirement will extend to the wireless devices on these systems.

In this webcast you’ll learn about the new requirements, including:

  • What’s in the regulations
  • Benefits to public safety
  • The laws’ technical requirements
  • Factors that trigger implementation
  • The immeasurable value of compliance
  • Differences between E9-1-1 and Next Generation 9-1-1


Invited to speak*:

  • Brian Anderson, Director of Public Safety, Avaya

*Speakers subject to change



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