Transforming Child Welfare Service Delivery

Oct 27, 2015

Child welfare professionals are making life and death decisions about children and their families every day. Caseworkers are typically juggling caseloads of 20, 30 or more children and families at any given time and the agency they work for might be serving tens, if not hundreds, of thousands of individuals. Each individual in a family might be receiving multiple services with varying eligibility requirements, and any child or family might have more than one caseworker from more than one government organization. This solution brief examines the ways in which technology can enable the transformation of child welfare service delivery by supporting a multi-disciplinary approach to child welfare and by enabling prevention and remediation strategies that help protect children and facilitate permanency, while also improving resource utilization.


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