Digital Reinvention: Rethinking the Business of Government

It’s no longer sufficient to bridge existing processes to the internet or new mobile devices. And operational demands require leaders to produce more citizen value within tight budgets, and protect against a growing spectrum of physical and cyber threats.

The time has come to fundamentally rethink the underlying operations, processes, and culture that make up the business of government. Rather than reengineering to a fixed view of today’s expectations, digital reinvention creates the capability to address the moving target of rising citizen expectations.

A true digital reinvention will:

  • Improve citizen interactions and engagement for greater trust in government
  • Improve the decision making of civil servants for maximum impact and leaner operations
  • Attract and retain the workforce of the future

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