From Automated to Comprehensive: What Child Welfare Organizations Need to Succeed

Of all the programs and services regulated, administered or delivered by government, there are arguably none more important than the delivery of child welfare services: child protection, foster care and adoption.

Technology cannot solve all of the issues and challenges facing child welfare organizations but it can help provide better access to information, streamline and (where appropriate) automate work processes so that caseworkers can spend more time with children and families, coordinate services across systems, and improve communication among workers and the people they serve.

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