Five Ways to Put Users First in Government

IBM Design Researcher Charlyne Lefebvre-Paillé will walk you through lessons IBM Watson Health has learned for shifting the design process for programs and resources from a focus on features to a focus on users. Learn how your government organization can benefit from user curiosity, discover user stories, and create more robust designs from meaningful failures. Take your first steps towards a user-centric culture.

Download the white paper to learn more.

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