Data & Analytics

Miami taps smart tech to verify commercial water use

The pilot program aims to identify meters that are not accurately tracking water use and help the county recover revenue lost to undercounting.

  • By Shourjya Mookerjee

Postal Service should 'act swiftly' to scale up identity services, IG says

USPS is working with the General Services Administration on more in-person options for Login.gov, according to a new whitepaper from the U.S. Postal Service's Inspector General.

  • By Natalie Alms

How broadband investments can reduce food deserts

Expanding broadband in cities would unlock access to food delivery services, a new report says.

  • By Shourjya Mookerjee

Heat island mapping program expands

NOAA’s community-led heat mapping program will be collecting data in 14 new metro areas this summer.

  • By Shourjya Mookerjee

Data-driven decision-making: Easier said than done

While too much siloed data is slowing analysis, cloud, data sharing and artificial intelligence can increase its value and drive digital transformation, a recent survey shows.

  • By Stephanie Kanowitz

Measuring the administrative burden of government programs

Current measures of customer experience don't include the learning, compliance or psychological costs people face when applying for government services.

  • By Natalie Alms

New method makes traffic prediction faster

Researchers at NC State tested a modified algorithm to help streamline complex computing challenges required for traffic forecasting.

  • By Matt Shipman, Futurity

Drive-by property appraisals streamline data collection

A Kansas county is using vehicles outfitted with rooftop cameras and LiDAR units to quickly and inexpensively capture property images that are then integrated into its cloud-based appraisal system.

  • By Stephanie Kanowitz

Need help finding broadband grants? Tool helps sift through opportunities

A new tool from US Ignite helps communities search and filter federal grant opportunities to support broadband expansion and smart city deployments.

  • By Susan Miller

Wastewater monitoring took off during the COVID-19 pandemic – and here’s how it could help head off future outbreaks

Widespread and routine use of wastewater monitoring would give public health officials access to information about the levels of a range of potential infections in U.S. communities.

  • By Susan De Long and Carol Wilusz, The Conversation

Open-source intelligence: The new frontier of digital investigations

End-to-end open source intelligence solutions that can automatically collect, analyze and structure information in a user-friendly way can help investigators get actionable insights from mountains of online data.

  • By Yossi Ofek

Harnessing data can help cities reduce homelessness

By leaning into digital and focusing on unlocking their data, governments can more easily connect individuals with the resources that keep them from sliding into homelessness.

  • By Andrea Danes

How data-driven policies can help states and localities

Officials say that following the numbers and looking at evidence has proven useful in tackling a range of equity issues and with steering clear of partisan fights.

  • By Kery Murakami

The data states need to improve digital equity

A new playbook can help states improve the collection, analysis and presentation of digital literacy and skills data as they prepare to apply for digital equity grants.

  • By Shourjya Mookerjee
Featured eBooks

Data-driven approach boosts efficiency of streetlight repairs

Rather than repairing streetlights in the order outages are reported, San Diego weighs data on location, residential density, the presence of schools or parks and traffic collision information to prioritize repairs and increase efficiency.

  • By Stephanie Kanowitz

Labor Dept. pilot taps state data for a new look at who is getting UI

Data on access to unemployment insurance broken down by demographics can help program administrators make sure that they help everyone entitled to the benefit access it, the Labor Department says.

  • By Natalie Alms

To truly improve CX, the government should define its own metrics

The surface-level sentiments found in generic private sector surveys provide the government few helpful insights in assessing how well a service performs.

  • By Greg Gershman

How one state measures post-pandemic recovery

Economic leaders in New Jersey can see indicators and contextualize metrics with a solution that combines government, geographic and third-party economic data into an interactive dashboard.

  • By Stephanie Kanowitz

NYC launches climate dashboard

The metrics track climate-related risks to New York City’s physical, social and financial future.

  • By Susan Miller

Effective data sharing key to unwinding emergency COVID benefits

Without systems that can share data, states will face a daunting task redetermining eligibility for Medicaid and CHIP recipients.

  • By Stephanie Kanowitz

NC rolls out criminal justice data portal

An interactive data clearinghouse will give decision-makers broader access to crime statistics.

  • By Shourjya Mookerjee