Emerging Tech

When data science shortcuts are a bad idea

Auto-ML can help non-data scientists write programs, but the resulting applications may be flawed, biased or useless, an expert says. Still, agencies can minimize risk and optimize the use of citizen data scientists.

Data & Analytics

Where states can learn to turn data into decisions

The Data Labs program helps participating states design data projects that deliver operational efficiency and improved services.

Cloud & Infrastructure

How to solve customer-service language barriers with virtual queuing

COMMENTARY | Customizing user experience into the languages that most represent a community’s needs creates more equitable access to important government services.

Sponsor Content

Disaster Recovery System in Baton Rouge Prioritizes Data Storage

By increasing its data storage capabilities, the city of Baton Rouge ensured critical information is always accessible to first responders, even during an outage.

Emerging Tech

IBM, NASA will use AI to improve climate change research

The research will use IBM’s artificial intelligence technology and NASA’s Earth and geospatial science data to make climate data more accessible to data scientists, policy makers and the public.

Public Safety

Report: 6 keys for successful government crisis contact centers

When natural disasters or emergencies arise, agencies must be able to respond effectively to public inquiry, and technology is key.

Data & Analytics

As pandemic-era Medicaid provisions lapse, millions approach a coverage cliff

Now, states face steep challenges: making sure they don’t disenroll people who are still entitled to Medicaid and connecting the rest to other sources of coverage.

Cloud & Infrastructure

More details emerge on NYC free internet pilot

Residents in Section 8 housing in the Bronx and Upper Manhattan will be covered by a wireless mesh network under the program announced by Mayor Eric Adams.

Emerging Tech

Lack of emerging tech framework is 'weakening' US stance against China, lawmakers warn

Both Democrats and Republicans said Congress needs to craft national frameworks around data privacy and autonomous vehicles to counter China’s global tech ambitions.

Data & Analytics

Dashboard helps city track diversity, equity, inclusion progress

Philadelphia’s workforce diversity dashboard collects and visualizes demographic data on city employees.

Sponsor Content

5 Ways State and Local Governments Deliver Superior Services and Insights with Snowflake

This ebook explores five of the many ways our public sector state and local government customers are securely unlocking the value of data to improve service delivery and operational efficiency with Snowflake.

Cloud & Infrastructure

10 steps to future water sustainability

Municipal water managers can harness new technologies that will adapt to changes in how water is understood, managed and shared.

Data & Analytics

Data sharing initiatives slowly gaining traction

The majority of agencies still don’t share data, partly due to a lack of clarity on how to use all the information they collect, a new report finds.

Cloud & Infrastructure

Va. regulators propose easing emission limits for data centers over power transmission concerns

Roughly 150 data centers in Fairfax, Loudoun and Prince William could be impacted through end of July.

Data & Analytics

Is it forensics or is it junk science?

Dubious forensic techniques have spread throughout the criminal justice system for decades. Here’s what ProPublica has learned about junk forensic science techniques and how they proliferate.

Data & Analytics

Urban heat map reveals priority spots for cooling efforts

Citizen scientists in Milwaukee collected air temperature and humidity data to help state officials focus where heat prevention efforts are most needed.

Cloud & Infrastructure

Energy Department wants national labs to drive regional innovation

DOE is looking for ideas on how regional ecosystems could leverage a nearby national lab to power innovation and economic prosperity.

Cloud & Infrastructure

Tribal broadband grants need better metrics

More quantifiable performance goals would help the Tribal Broadband Connectivity Program better track internet adoption, GAO said.

Cloud & Infrastructure

‘Ghost buses’ haunt transit agencies and frustrate riders

Transit agencies should release canceled or delayed bus data to the public to avoid unhappy travelers, experts say.

Cybersecurity

Ransomware victims stand up to attackers

The drop in payments is encouraging, but a lack of transparency around ransomware reporting makes it hard to say why organizations refuse to pay, researchers say.

Data & Analytics

How AI helps one city spot damaged rooftops

The Baltimore Department of Housing and Community Department is using a mix of artificial intelligence, GIS-based flyover imagery and building code enforcement data to automatically detect at-risk buildings.