Author Archive

Jennifer Huergo

Infrastructure

Case management software helps performance

As the government moves toward more pay-for-performance compensation systems, case management tools could make or break an employee's salary.

Digital Government

Lewis Shepherd | Mind's Eye on the Future

As senior technical officer and chief of the Defense Intelligence Agency's requirements and research group, Lewis Shepherd is working to develop the next generation of tools.<br><b>2007 GCN IT Leadership Award winner</b>