Author Archive

Karen D. Schwartz

Karen D. Schwartz is a freelance technology writer based in the Washington, D.C. area.

Infrastructure

Cloud-based portal kept IRS ahead of the e-filers

The IRS used cloud and virtualization tools to create a more manageable web environment for employees and taxpayers and new capabilities in support of the Affordable Care Act.

By Karen D. Schwartz
October 6, 2014

Management

Across California prisons, inmates now tracked online

The California Department of Corrections digitized all inmate files and set up a fully automated transaction processing system.

By Karen D. Schwartz
October 2, 2014

Digital Government

AF self-starters build load balancing app for refueling

A team from the Air Force’s Software Engineering Office taught themselves the basics of app development well enough to build an app that now saves AF tankers over 30 minutes on in-flight refueling operations.

By Karen D. Schwartz
October 1, 2014

Your daily read on state and local government

Digital Government

Postal Service envisions Internet of packages and things

The Postal Service explores how best to interconnect postal operations with the future Internet of Things, when the network can spot delays before the customer does.

By Karen D. Schwartz
August 11, 2014

Infrastructure

What makes an ideal shared service?

For a shared service to work, it should meet a requirement that most agencies have – yet isn't a core competency of any of them – such as human resources, payroll and procurement.

By Karen D. Schwartz
July 30, 2014

Infrastructure

4 tips for shared services success

Lessons learned after years spent complying with shared services mandates are giving agencies tools and tactics for effective migrations.

By Karen D. Schwartz
July 29, 2014

Your daily read on state and local government

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