Eurofiber, which offers digital infrastructure management throughout Europe, has had sensitive customer data breached following a cyber attack. Eurofiber has GLPI service management platforms, and the cyber breach is the weakest link in the chain for critical infrastructure service providers and supply chain cyber security breach service management platforms. Cybersecurity pundits report a rogue cyber actor, outreach, and database range.
Eurofiber has reported incidents and databases used by organizations worldwide
Eurofiber GLPI databases hold critical IT assets, support ticket configuration, and create secrets to breach the ecosystem and provide unrestricted access to interconnected networks. Eurofiber offers critical infrastructure cybersecurity cloud services to high-profile clients. The breach is a rapid service cyber security compromise in voice and data services.
The weaknesses in supply chain service management platforms and critical cybersecurity breaches in voice and data services. The high-profile cyber security breach in the supply chain and data services to voice service cyber security breach management platforms. The service management breach to voice service data.
Eurofiber services in Belgium, France, Germany, and the Netherlands are affected by the breach, with the French division being the first to publicly acknowledge the breach. Eurofiber France publicly states that cybercriminals took advantage of a violation of the customer ticketing system and accessed customer-uploaded data.
Eurofiber’s dataset holds significant information across sectors
Eurofiber services in Belgium, France, Germany, and the Netherlands are affected by the breach, with the French division being the first to publicly acknowledge the breach. Eurofiber France publicly states that cybercriminals took advantage of a violation of the customer ticketing system and accessed customer-uploaded data.
The cybercriminal claims the data set holds information pertaining to 10,000 business and governmental organizations, in addition to significant players in telecommunications, aerospace, insurance, and ministries. This raises concerns that the cyber criminal has files of critical design and/or credentials to gain unauthorized access to lower-tiered networks.
Initially, the hacker wanted to privately negotiate the purchase of the data set with Eurofiber, but after failing to get a response, he moved on to offering it for sale publicly.
The exposure of infrastructure data is a significant risk
The exposure of infrastructure data is a significant risk, and the operational disruption for the affected organizations is astounding. Attackers would also be able to access credentials to customer environments.
- Supply Chain Vulnerability: Eurofiber’s position as a backbone provider creates a domino effect across industries.
- Regulatory fallout: Notification and compliance fallout from the breach as part of the GDPR.
Cybersecurity thought leaders indicate that ransomware gangs and APTs could target this data in future attacks. The existence of SSH keys, a set of cloud configuration files, and SQL backups makes subsequent breaches even easier.
Eurofiber’s rapid response: Within hours, the threat was neutralized
Eurofiber has stated that in a matter of hours, the company patched the missing security controls and installed the additional security changes. Steps taken include the quarantine of affected systems, the tightening of controls over system access, and the implementation of a forensic analysis of the systems in question.
A single breach compromises thousands of systems. Due to this, experts in the field are recommending the following to Corporations:
- Ensure a review of the third-party system access.
- Change the credentials and keys as soon as possible.
- Look for unusual or suspicious behavior in Eurofiber systems.
The company has also submitted a report on extortion, indicating that the suspect demanded payment in exchange for the promise of not disclosing data. Eurofiber’s breach demonstrates that even the most reputable of IT service management systems are not protected from the most sophisticated cyber attacks. The more service management IT systems, the higher the need for a zero-trust model and proactive threat intelligence.
