Application service assurance suites have a multitude of tools for various networks

BMC Software Inc. of Houston coined the phrase “application service
assurance” to position more than 160 utilities and other tools it now markets for
mainframe and client-server networks.


The products extend umbrella protection for availability, performance and recovery
services at the network, hardware, operating system, database, middleware and application
layers, company officials said.


Under the application service assurance umbrella, the company sells high-availability
utilities, event automation tools, data propagation tools and schema change management
utilities.


John Balena, general manager of BMC’s federal office in Bethesda, Md., said there
are additional tools for performance modeling and prediction, service-level reporting,
performance monitoring, optimization and analysis.


BMC also sells backup and recovery utilities, log management, restart applications and
recovery management tools.


“The ability to capture people’s knowledge and put it into software so it
can’t walk away is very attractive to the government,” Balena said.


He said the Postal Service recently signed two separate enterprise license agreements
totaling $3.5 million for BMC tools to manage Oracle7 and Oracle8 database outages.


BMC’s Patrol management suite supports Oracle Corp., IBM DB2, Sybase Inc.,
Informix and Microsoft SQL Server databases with a common repository and graphical user
interface. BMC has published an application programming interface to the Patrol console
and agent software.


BMC also reported recent software sales to the Federal Aviation Administration, the
Census Bureau, NASA, the Defense Information Systems Agency, and the State, Agriculture
and Defense departments.


Contact BMC Software at 301-214-6400.

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