emerging technology
  • software automation (Alexander Supertramp/Shutterstock.com)

    Infusing government with AI, one pilot at a time

    Digital assistants and robotic process automation programs not only give agencies new tools to improve efficiency, they also empower creative thinking, the leader of GSA's Emerging Citizen Technologies Program says.

  • IoT

    The consumer electronics that power public safety

    Connected emergency vehicles, mobile apps for responders and the internet of life saving things show the merging of consumer and public safety technology.

  • blockchain key on keyboard (dencg/Shutterstock.com)

    NIST examines blockchain misconceptions

    A new draft report from the National Institute of Standards and Technology sets out to dispel some of the common misconceptions surrounding distributed ledger technology.

  • conversational virtual assistant for intel analytics

    Air Force seeks 'virtual wingman' for intel analysts

    The conversational digital assistants would make complex analytics possible for nearly anyone, regardless of technical ability.

  • blockchain (whiteMocca/Shutterstock.com)

    Guarding against the possible Spectre in every machine

    As companies and government agencies explore ways to ensure that items are manufactured, assembled, shipped and delivered reliably and without tampering, they're building robust blockchain-based systems that can help track and secure hardware.

  • Titan supercomputer

    Supercomputer-powered training puts machine learning on the fast track

    New software from researchers at Oak Ridge National Laboratory speeds up the design and training of neural networks.

  • Karen Jackson (Virginia Secretary of Technology)

    Karen Jackson: The exit interview

    Virginia's outgoing secretary of technology talks about her work in cybersecurity, autonomous technology and smart communities.

  • display at CES (Kobby Dagan/Shutterstock.com)

    CES spotlights smart city innovations

    The annual consumer electronics show honored 11 innovative smart city products.

  • Brown University student controlling remote MIT robot with VR (Brown Human Robot/YouTube)

    Putting remote control of robots within everyone's reach

    Researchers are developing software that works with off-the-shelf virtual reality headsets to put remote control of robots within the reach of any developer.

  • drone under bridge (PixOne/Shutterstock.com)

    Do drones have a future in DOTs?

    Advances in sensors, mapping system accuracy and data management make unmanned aerial systems a high-value proposition for transportation departments.

  • Marines using radio (Cpl. Drew Tech/USMC)

    DARPA seeks tech for keeping comm in military operations

    The Defense Advanced Research Projects Agency is looking for radio technology that can withstand the frequent signal degradation that routinely occurs in military operational environments.

  • holograph generated by smartphone (Zapp2Photo/Shutterstock.com)

    Gartner: 10 ways AI can improve smartphones

    The combination of more powerful hardware and cloud-based artificial intelligence solutions will open the door to more advanced user experiences.

  • brain in a circuit board (Sergey Tarasov/Shutterstock.com)

    Machine learning: The good, the bad and the ugly

    While machine learning might be the enabling technology for the future, for the Intelligence Advanced Research Projects Activity, it's old school.

  • translate button (cybrain/Shutterstock.com)

    IARPA contracts for universal text translator

    The intelligence community's research arm taps major research universities, NIST to create a universal text translator.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

inside gcn

  • smart city (metamorworks/Shutterstock.com)

    Citizen engagement and public service in the era of the IoT

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