Many of the early hotspot cities were also at the forefront of innovation, prompting questions over how well connected cities would respond to the pandemic.
Expanded work-from-home and remote work options, wider use of collaboration platforms and increased attention on digital government services and user experience are the most likely business processes, practices and investments to change post-COVID, according to a new report.
An automated, scalable system that detects potholes and alerts 311 operators to them so they can quickly dispatch repair crews is saving the city up to $20,000 a year in claim costs for damage from potholes.
The Cybersecurity and Infrastructure Security Agency is prepping state and local governments for the final rounds in the fight to secure their election critical infrastructure, according to the agency's top risk manager.
To “pause the bleed of growth” at the California county’s 40-plus departments, the CIO’s office set up a central cloud platform to help it broker IT resources.
States must get ahead of potential pitfalls in their legacy systems and deliver key systems and agile services that citizens can rely on.