Whitepapers


Retooling Engagement: New solutions help State and Local Agencies to refine the user experience

Background: The Tennessee DHS provides temporary economic assistance, work opportunities and protective services that improve state residents' quality of life. Challenge: A large-scale employee buyout and a hiring freeze reduced DHS's workforce at a time when the volume of Tennessee residents seeking services increased dramatically. Call center wait times surpassed two hours during peak usage and complaints increased by 275 percent. Responses to email requests by clients took several days, on average.


Rugged Mobility: 4 Mission Critical Requirements to Keep Remote Workers Productive

To provide users with complete ruggedized solutions, devices need much more than extremely reliable performance in harsh working conditions. They need security, manageability, support and, when required, readily available service. That way, remote workers can stay productive no matter where they are, what they’re doing or the conditions they face.


Get the Right Devices for Your Rugged and Field Environments

People accomplish more with digital tools and workflows, and workforce transformation puts this concept into action by making sure employees have seamless, reliable access to the right IT—anytime, anywhere.


The Advantage of Deploying Dell Rugged PCs

Rugged PCs, which are predominantly used for vertically aligned commercial computing needs, are designed to meet certain stability and reliability standards in harsh environments, including extreme temperatures, dust, moisture, water, shock, and vibration. Deployed more like infrastructure than traditional commercial PCs in fields like law enforcement, fire and rescue, mining, and oil and gas exploration, rugged PCs are mission critical in these sectors where minimal downtime is a key competitive necessity and customer requirement.


Case Study – New York Uses Data to Transform Healthcare Delivery

There are six million eligible Medicaid recipients in the state of New York — the second most of any state. The program is costing the state $18.2 billion in FY 2017, or 19 percent of its $96 billion operating fund. That expense is expected to increase by another $1 billion in FY 2018. These numbers mean that if New York can make Medicaid more efficient by even a fraction of a percent, it will positively impact other programs the state supports — not to mention its bottom line.


Digital Reinvention: Rethinking the Business of Government

Digital reinvention also means that you can get started today, with smaller, manageable projects that will deliver results in a matter of months—not years. Digital reinvention mitigates risks through a series of iterations.IBM brings a new approach to transformation, with quicker ROI and lower risk,compared to traditional re-engineering.


Get the Right Devices for Your Rugged and Field Environments

People accomplish more with digital tools and workflows, and workforce transformation puts this concept into action by making sure employees have seamless, reliable access to the right IT—anytime, anywhere. You can ensure each one of your workers has the right device to stay efficient regardless of their workflows and environments by engaging Dell. It provides some of the world’s top PCs, laptops, notebooks and 2-in-1s—plus rugged and rugged extreme tablets and laptops powered by 8th Generation Intel® Core™ processors.


Apple vs. Dell: A Workstation Buyer's Checklist

When buying a workstation, price-performance matters. But it’s not the only consideration. Also important is aligning features and capabilities with user applications and workloads. So are system optimization, expandability and support. While many buyers — especially in graphics, video and multimedia fields — might consider Apple’s iMac, iMac Pro and MacBook Pro models best suited to their needs, they may be selling themselves short in many ways. This paper provides a checklist for buyers to compare Apple’s newest high-end offerings with the latest Dell Precision workstations. Download this paper to learn more.


Modernizing The Federal IT Enterprise

Water is essential to life, yet you can drown in it. Such is the paradox of big data. The relentless deluge of digital information surging into federal agencies threatens to overwhelm them. That data could also be agencies’ salvation. Contained within the vast and ever-enlarging seas of data are opportunities to streamline operations and dramatically advance agencies’ missions. In “Modernizing Federal IT,” learn about using technology to improve collaboration; IT and managed services; going mobile to full advantage; and the next-generation data center.


In the Cloud, Managing Identity can be a Breeze

Until recently, agencies have been slow to move identity management of network users from on-premise processes to cloud-based solutions. That is changing. As agencies modernize and migrate more of their operations to cloud environments, identity management is finding its place in the cloud.


Optimizing Federal Data Center Operations and Management

In this white paper you’ll learn the advantages of data center optimization, and a step by step process to get there. Also, how federal data center optimization can help improve agency efficiencies, lower costs, centralize and increase security, and scale for quicker, more robust performance.


IT Consolidation: What's Next for Government Modernization Initiatives?

IT consolidation has been a high-priority federal initiative for years. While the value is clear, it’s critical for federal IT pros to understand a key piece of the equation: to realize the full value, agencies must also consolidate their ITOM tools.


Case Study: City of Fayetteville

What if you could find out what animals needed attention at the animal shelter, which sporting equipment was used most frequently in the city gym, which parking garage spaces were available most often, and when traffic was the busiest around city hall — all in a matter of minutes, from anywhere? Although this may sound futuristic, government organizations, like the city of Fayetteville, are already using technology to solve for these questions, and much more.


With Help From GSA, Agencies Get IT Fit

The universe of IT tools developed to help government agencies achieve their missions is rapidly expanding. So, too, the means for acquiring them. GSA has moved to streamline acquisition of IT tools and services that combat cyberhackers, migrate operations to the cloud and use professional-services providers, to name a few.


Public Sector Migration Handbook

Government agencies have had their cloud migration ambitions challenged by stringent regulations, tightening budgets and mission critical workloads. Our guide was built to help public sector officials foresee and navigate challenges to ensure their cloud migration success.


Top 10 Reasons to Choose a Workstation over a PC

It seems every business sector—automotive, aerospace and defense, heavy industry, consumer goods, even agriculture—wants “smarter” products that will comprise the Internet of Things (IoT) and form the basis for the connected factory of the future. For engineering departments, large and small, that means today’s design engineering teams are being asked to create more complex product designs, simulate more advanced mechanical and electrical phenomena, and virtually assemble components as part of larger systems—all in less time.


The Rugged Truth: TCO of Rugged vs. Non-Rugged Computing Devices

Are you trying to determine if a rugged notebook or tablet is right for your business? Technology Business Research, Inc.(TBR) found in their recent research, purchasers should understand the true value of their mobile computing by calculating the total cost of ownership to see if a switch to rugged systems is worthwhile. In order to help IT and organizational purchasers make the right computing investment, Dell and Intel® recently worked with VDC Research to understand the true total cost of ownership for rugged vs. non–rugged notebooks and tablets in harsh work environments. Read this white paper to see the costs associated with each scenario and to help you determine if a rugged solution would benefit your business.


The Value of Modern Workstations to Professional Creators

Organizations need the power of modern workstations more than ever before, since the complexity and sophistication of enterprise workloads continues to increase in the digital age. The performance gap between current workstations and new, innovative ones is becoming more apparent as the manipulation of large data sets —and the rise of emerging technology like artificial intelligence (AI), virtual reality (VR), and production and consumption of 4K graphics —become a standard across the globe. Read Forrester paper to learn when it makes sense to upgrade or expand modern workstation usage to drive employee, customer and business value.


Selecting the Right Workstation

Find and configure the right workstation to achieve peak performance and get more for your dollar. Combine the right configuration selections with Dell Precision Optimizer software, which comes loaded on all new Dell Precision workstations with Intel® processors, with the Dell and third-party tested and certified software applications, and boost productivity, maximize performance and ensure that you have the best possible experience.


Real World Testing Ensures Real World Performance for Rugged Devices

The increasingly mobile nature of technology enables computing devices to go out into the field with workers. And computing devices leaving the office face the same perils as their human counterparts. Like workers in the field, the technology needs to be tough enough to survive adverse conditions. In this paper.


Rugged Mobility: 4 Mission Critical Requirements to Keep Remote Workers Productive

To provide users with complete ruggedized solutions, devices need much more than extremely reliable performance in harsh working conditions. They need security, manageability, support and, when required, readily available service. That way, remote workers can stay productive no matter where they are, what they’re doing or the conditions they face.


Accelerate and Maintain NIST 800-171 Compliance

All entities that provide goods and services to the Department of Defense must comply with NIST 800-171. Failure to comply could result in lost contracts, reputational risk and loss of revenue. Gain visibility and control of all IP-based devices that enter and leave your network. Protect your contracts and prepare for audits by developing a solid security plan.


Continuous Compliance with 800-171

All entities that provide goods and services to the Department of Defense must comply with NIST 800-171. Failure to comply could result in lost contracts, reputational risk and loss of revenue. Gain visibility and control of all IP-based devices that enter and leave your network. Protect your contracts and prepare for audits by developing a solid security plan. Download this white paper to learn more.


Selecting the Right Workstation

Find and configure the right workstation to achieve peak performance and get more for your dollar. Combine the right configuration selections with Dell Precision Optimizer software, which comes loaded on all new Dell Precision workstations with Intel® Core™ processors, with the Dell and third-party tested and certified software applications, and boost productivity, maximize performance and ensure that you have the best possible experience.


Real-World Testing Ensures Real-World Performance for Rugged Devices

The increasingly mobile nature of technology enables computing devices to go out into the field with workers. And computing devices leaving the office face the same perils as their human counterparts. Like workers in the field, the technology needs to be tough enough to survive adverse conditions. In this paper


Rugged Mobility: 4 Mission Critical Requirements to Keep Remote Workers Productive

To provide users with complete ruggedized solutions, devices need much more than extremely reliable performance in harsh working conditions. They need security, manageability, support and, when required, readily available service. That way, remote workers can stay productive no matter where they are, what they’re doing or the conditions they face.


The Advantage of Deploying Dell Rugged PCs

Rugged PCs, which are predominantly used for vertically aligned commercial computing needs, are designed to meet certain stability and reliability standards in harsh environments, including extreme temperatures, dust, moisture, water, shock, and vibration. Deployed more like infrastructure than traditional commercial PCs in fields like law enforcement, fire and rescue, mining, and oil and gas exploration, rugged PCs are mission critical in these sectors where minimal downtime is a key competitive necessity and customer requirement. Dell’s unique approach to rugged computing includes a battery of tests and hardware development methods designed to produce more reliable, rugged systems, and its scale allows it to deliver the latest technologies faster and more reliably to the market. Download this paper to understand how Dell Rugged systems provide advantages to businesses and organizations.


Top 10 Reasons to Choose a Workstation over a PC

It seems every business sector—automotive, aerospace and defense, heavy industry, consumer goods, even agriculture—wants “smarter” products that will comprise the Internet of Things (IoT) and form the basis for the connected factory of the future. For engineering departments, large and small, that means today’s design engineering teams are being asked to create more complex product designs, simulate more advanced mechanical and electrical phenomena, and virtually assemble components as part of larger systems—all in less time.


The Rugged Truth: TCO of Rugged vs. Non-Rugged Computing Devices

Are you trying to determine if a rugged notebook or tablet is right for your business? Technology Business Research, Inc.(TBR) found in their recent research, purchasers should understand the true value of their mobile computing by calculating the total cost of ownership to see if a switch to rugged systems is worthwhile. In order to help IT and organizational purchasers make the right computing investment, Dell and Intel® recently worked with VDC Research to understand the true total cost of ownership for rugged vs. non–rugged notebooks and tablets in harsh work environments. Read this white paper to see the costs associated with each scenario and to help you determine if a rugged solution would benefit your business.


Making VR Real: A 2018 Report on the Business Impact Report

To help reveal what the real-world implications of using VR within your business are, Qualtrics–in association with Dell–has surveyed 500 business decision makers (BDMs) around the world during April 2018, who were either currently working on a VR project, or who had already completed one. These are the people making VR real. And our aim was simple: we wanted to go beyond the buzz, and find out the financial benefits, pitfalls, and business considerations, when it comes to implementing virtual reality within your organization. Download this white paper, which is based on this survey, to see the lessons learned and how VR could help drive your business’s success.