Whitepapers


OpenStack Storage for Dummies

As more applications and data are distributed across virtual machines in the cloud, a more agile and scalable solution is needed to enable ever expanding cloud services and, ultimately, the software‐defined data center supporting them. Download this guide to learn more on OpenStack and Ceph storage, including real-world use cases and configuration best practices.


The Economics of Software-Defined Storage

Data growth is a standard problem of the modern digital age. Being data driven to remain in business and increase profitability is not an option; rather, it is a necessity. In these complex times, tighter IT budgets along with the need to shift the focus on business requirements are putting added pressures on IT departments. This whitepaper examines a new era of software-defined storage solutions that allows businesses to build out a service-based storage infrastructure in an economically feasible manner.


Forbes Insights: The Big Bang

This Forbes Insights analyst report explores whether cloud computing is the “silver lining” for business resilience today. It covers topics such as how the cloud is changing resilience in the expanding universe of digital data; what cloud can do for you when it comes to recovery, security and compliance; and how to design a cloud strategy to improve your resilience. Read the report to find out how IBM can help you better address today’s complex threat landscape and speed recovery from unplanned outages.


Re-thinking Enterprise Tech Support for the World of Internet of Things

If you thought coordinating the vendors providing products to your data center was a challenge, wait until you have to manage vendors for each and every object you connect to across the world, including communications vendors, gateway vendors, API providers for each device, and more. With a hybrid cloud, IT operations span on-premises and offsite equipment, providing exception scaling and operational flexibility but requiring more complex management. The Internet of Things is evolving quickly, with both exciting and worrisome implications. Download this article to learn more!


Real-World Testing Ensures Real-World Performance for Rugged Devices

The increasingly mobile nature of technology enables computing devices to go out into the field with workers. And computing devices leaving the office face the same perils as their human counterparts. Like workers in the field, the technology needs to be tough enough to survive adverse conditions.


The Rugged Truth: TCO of Rugged vs. Non-Rugged Computing Devices

Are you trying to determine if a rugged notebook or tablet is right for your business? Technology Business Research, Inc.(TBR) found in their recent research, purchasers should understand the true value of their mobile computing by calculating the total cost of ownership to see if a switch to rugged systems is worthwhile. In order to help IT and organizational purchasers make the right computing investment, Dell and Intel® recently worked with VDC Research to understand the true total cost of ownership for rugged vs. non–rugged notebooks and tablets in harsh work environments. Read this white paper to see the costs associated with each scenario and to help you determine if a rugged solution would benefit your business.


3 Must-Haves for Rugged Devices

A rugged notebook or tablet is just one piece of a mobile solution for highly demanding, tough work environments. When combined with the right level of support, security, and manageability, the comprehensive solution will keep employees in the field, on the road, and thriving in the harshest conditions. Download this whitepaper to learn more about how to find the right combination of rugged notebooks, which feature Intel® vPro™ technology, and the appropriate services to meet the demands of your end users.


Optimized Sourcing in Hybrid IT Environments

This research paper from Saugatuck Technology discusses the multi-sourced hybrid IT environment, including how to recognize the needs that can increase costs and compromise operations, and how to optimize the environments for peak effectiveness.  


The Business Value of IBM Networking Services

In this study, IDC found that companies are achieving significant value through their investment in IBM Networking Services and that they will earn an average return on investment (ROI) of 322% over five years.


Four Key Trends Impacting Mobile Infrastructure

As mobile technology evolves, it’s bringing rapid change to enterprises everywhere, so it’s essential to know the latest trends and how to build on them to create real business benefits. IDC believes third-party mobility service providers will play a key role in helping you do just that. Read the analyst report to get expert insight into how you can benefit from key mobile trends; building blocks and best practices for successful deployment and adoption of any mobility initiative; critical factors to consider when evaluating an IT services provider; and details on how IBM MobileFirst services can help you achieve a sustainable competitive advantage.


Top Tips for Securing Big Data Environments

As big data environments ingest more data, organizations will face significant risks and threats to the repositories containing this data. Failure to balance data security and quality reduces confidence in decision making. Read this e-Book for tips on securing big data environments


Get Smart to Shut Down Insider Threats

Read this white paper to learn about how to get smart about insider threat prevention, including how to guard against privileged user breaches, stop data breaches before they take hold, and take advantage of global threat intelligence and third party collaboration.


Adopt Commercial Best Practices for Travel

Despite a modest degree of automation and modernization, the steps federal government employees have to go through to make travel arrangements and then file vouchers is unnecessarily complicated and time-consuming. By adopting best practices already in use by private enterprise, federal government agencies can streamline processes, save money, increase visibility and efficiency, and improve the user experience for both the individual and agency administration.


Mobile Security: A Multi-Faceted Approach

Government agencies rely on mobile devices more than ever before. And it’s not just field operatives or inspectors. Agency staffers at all levels are being issued mobile devices. The challenge now for agencies is to ensure productivity and access to the tools they need to do their jobs; while at the same time ensuring those devices are truly secure. Security threats facing mobile devices continue to evolve, and so too must the security solutions and policies that protect those devices.


A Dangerous Cyber Convergence: Persistent Insiders, Evolving Adversaries

Despite cybersecurity being a top priority, the government struggles to manage insider threats and rapidly evolving external threats. An overreliance on perimiter-based defenses is part of the problem. To regain control, agencies need to shift their focus to data security instead.


Mobile E-Signatures for Government

Although it is still early stages for mobile government, organizations at all levels are developing mobile strategies. Many are taking a two-pronged approach, equipping employees for mobile productivity while also using mobile apps to improve civic engagement and service delivery. As a result, we are seeing an increase in inquiries on mobile e-signature capability for government employees signing documents as part of G2E, G2G, G2B and G2C use cases. While many are focused on internal signing workflows, there is a need to adopt responsive technologies and mobile tools that can scale to vendor- and citizen-facing use cases – especially those mediated by recruiters, first responders, inspectors and other field personnel.


The Balance of Security and Performance

With the variety and volume of attacks being launched these days, most agencies won’t be able to keep up with what’s required to secure their environment. Especially since they must also maintain network and system performance needed just to deliver services. Download this informative eBook to learn how many agencies are turning to cloud-based security platforms to ensure security in all situations, while continuing to provide capacity for future security needs.


The Evolving Face of Cyberthreats

Cyber attacks are a clear and present threat to government agencies. The Center for Strategic and International Studies (CSIS) estimated the annual global cost of cybercrime is upwards of $445 billion in a 2014 study. The report further states the average cyberattack continues undetected for several months. Full and detailed data analysis is one of the only emerging ways to get ahead of these threats. According to industry experts, cyber threat analysis currently relies on automated as well as human input. Download this eBook to learn more!


SEWP Keeps Pace with Tech Horizons

NASA’s Solutions for Enterprise-Wide Procurement (SEWP) contract vehicle has grown in size and currently operates with 145 contract holders, 119 of which are small businesses. Over the years, SEWP has gone from just one of a number of government-wide acquisition contracts (GWACs) to the top of the pile. It’s widely considered as one of best run IT-based contracts and has become a go-to resource for government agencies. Download this special report containing expert viewpoints from SEWP Program Manager, Joanne Woytek and experienced contract holders, as we take a deeper dive into SEWP V.


How to Evaluate DDoS Mitigation Providers: Four Critical Criteria

How can you be sure that the DDoS mitigation services provider you bring on board can deliver on the promise to stop the Internet’s largest and most sophisticated attacks? This white paper explores four critical criteria on which to evaluate DDoS mitigation providers before signing on the dotted line. Akamai has developed key questions related to each to help you evaluate a provider’s threat intelligence, experience, mitigation capabilities and capacity. Our guidance is based on Akamai’s practical experience in proven mitigation approaches for different DDoS attack scenarios, as well as on our keen insight into the minds and strategies of cybercriminals and DDoS attackers.


Surveillance Beyond Security

The role of storage in video surveillance systems has evolved from a means of preserving evidence to an evidence search tool. Soon it will act as the main data repository for predictive analytics. Are you ready?


Application Managers: What's keeping you up at night?

Businesses all over the world run on applications and data. Your business does as well. The success of your business relies on the performance of your applications because they deliver the services to your customers that keep you in business. Your IT infrastructure supports and carries these applications—the lifeblood of your company. How to keep things up and running, connected, responsive and relevant is enough to keep most app owners up at night. Download this white paper to learn how you can sleep better at night!


Application Performance Management for App-Driven Businesses

Software applications are the mainstay of modern business. Applications deliver business-critical services to customers and enable companies to function efficiently. To ensure performance and availability of their applications, companies must have full visibility and control of the applications and enabling infrastructure. If an outage or slowdown occurs, the company needs to know precisely where the problem originated, what caused it, and how to prevent it from occurring again.


Nevada Department of Transportation (DOT) Streamlines with DocuSign

Check out this great case study of how Nevada DOT overcame huge paper bottle necks to earn the Cashman Good Government Award from Nevada Taxpayers Association by streamlining processes with DocuSign.


Building a More Efficient Government with eSignatures

Review this insightful whitepaper from DocuSign and Ombud exploring how eSignatures can help governments at both the state and local levels achieve security, document workflow and manage costs.


State of North Carolina Accelerates Approval Time by 80% with DocuSign

Complicated state governments have challenges with operations. Learn how North Carolina adopted DocuSign to cut costs, reduced document error, accelerated document approval time by 80% and were better able to provide more time serving citizens.


City of Palo Alto Accelerates Approvals with DocuSign

See how the heart of the Silicon Valley, Palo Alto, is leading the way with accelerated approvals of city documents, increased accountability and reduced contract turnaround.


Alameda County Goes Green and Improves Turnaround Time by 80% with DocuSign

Learn how Alameda County rose to the Green challenge and improved document turnaround time by 80%, digitized paper workflows and improved visibility of document status in the review cycle.


Cloud Encryption Gateway: Enabling Security and Compliance of Sensitive Data in Cloud Storage

Companies are increasingly reliant on cloud storage and are storing sensitive data in cloud storage, which could be vulnerable to security threats. The Vormetric Cloud Encryption Gateway is a scalable solution that provides the security to use the cloud fully without sacrificing performance.


Army ITES: Recharging the Enterprise

The manner in which the Army procures its technology to run the Army enterprise continues to evolve almost as rapidly as the technology itself. New and revised contract vehicles provide sensible, cost-effective means of equipping the Army with the latest technologies, including cybersecurity and mobile technology. As Army Chief of Staff General Mark Milley says, new and emerging technologies could “deeply change the character of war.”


NETCENTS-2: Bringing Convergence to Defense

The relatively new NETCENTS-2 contract vehicle is a true evolution of earlier iterations. It is intended to provide faster, more flexible and more comprehensive access to a variety of technology categories. The contract aims to provide agencies with network-centric IT, networking, security, voice, video and data communications solutions and services not available through other mandatory-use DoD or Air Force contract formats.


Expediting Police Response

Technology is an increasingly important weapon in law enforcement’s ongoing battle against crime. As criminal elements become more sophisticated, law enforcement agencies must endeavor to remain several steps ahead; which means increased use of things like body-worn cameras, video and data analytics, and cloud-based technologies. The most advanced agencies are planning to use or are already using these cutting edge technologies.


The Rise of Hyperconvergence

Moving to a hyperconverged infrastructure addresses many of the issues facing federal government agencies these days. It can be more cost-effective, provide greater capacity, increased flexibility, rapid scalability, and promote innovation. This report — presented by Dell, Intel® and Tracewell — details several aspects of the move to hyperconvergence; from establishing a “future-ready” architecture capable of handling massive data stores and the durability requirements of field operations to software-based and virtualized infrastructure.


Take a Positive Approach to Security

When it comes to a developing an organizational vision for security, government agencies need to address the frequent view of security as an obstacle to performance and productivity. Agency and IT leaders must weigh the trade-offs between using new technologies and services, and how related security measures would affect workflow. Dell Security believes that’s the wrong way to view security. It maintains that security "done right" can help government organizations to more readily leverage technology, helping their workers to be more productive and to safely access the information and applications they need to do their jobs.


Government Cybersecurity Imperative: A Microsoft Perspective

The U.S. national government has embraced the reality that cybersecurity is one of the most important challenges we face in our digital economy. Find out how Microsoft is working every day to enhance the security of our cloud and our customers.


Insider’s Guide to Police Body-Worn Video

Body-worn camera technology is a part of more informed police work. Learn valuable lessons from departments that have deployed this technology and have already seen results in The Insider’s Guide to Police Body-Worn Camera Video.


Case Management in the Government Cloud

The Empowering the Business of Government eBook shares practical advice on how agencies can communicate more efficiently and effectively with the community.


Forbes Insights Report: How Agencies Achieve Results in the Cloud

Through interviews with over a dozen senior executives from a range of government agencies, consultancies and technology providers, Forbes Insights examines the state of cloud adoption by government and the likelihood it will soon accelerate.


Infographic: Modern Software Development

The process of modern software development incorporates agile development practices to more quickly deliver higher quality applications. Download this useful infographic to get a step by step view of how to best navigate your organization through this process.


How to Evaluate DDoS Mitigation Providers: Four Critical Criteria

How can you be sure that the DDoS mitigation services provider you bring on board can deliver on the promise to stop the Internet’s largest and most sophisticated attacks? This white paper explores four critical criteria on which to evaluate DDoS mitigation providers before signing on the dotted line. Akamai has developed key questions related to each to help you evaluate a provider’s threat intelligence, experience, mitigation capabilities and capacity. Our guidance is based on Akamai’s practical experience in proven mitigation approaches for different DDoS attack scenarios, as well as on our keen insight into the minds and strategies of cybercriminals and DDoS attackers.


Research Report: Digital Government Strategies

Across all levels of state and federal government, agencies are embracing the shift to digital services. Many of the moving pieces continue to evolve and work together such as: the steady move to the cloud, the increase in mobile device usage, and the cultural shifts. Download this research report to access further findings from a recent survey covering the strategies for digital government.


Enterprise Insight Analysis

Whether they are part of a business or working for a government organization, today’s investigators, security specialists and intelligence analysts are facing extraordinary pressure to respond quickly to a wide range of threats — from cyber attacks, terrorist threats, criminality, and unethical and immoral activities. These attacks are especially challenging as societies are increasing their reliance on cyberspace for economic growth, societal well-being, government operations and critical infrastructure monitoring and management. Concurrent with the increase in cyberspace reliance is an increase in cyberspace vulnerability. This vulnerability is amplified by an increasing frequency and complexity of attacks and highly variable, diverse and rapidly evolving threats. As such, there is a greater burden on organizations to respond in real time.


Combatting Advanced Threat with Endpoint Security Intelligence

IBM BigFix and IBM Security QRadar solutions empower IT teams to view up-to-the-minute endpoint intelligence within the context of other vulnerability data, prioritize vulnerabilities for remediation and quickly take corrective action to help minimize risks.


IBM QRadar Security Intelligence: Evidence of Value

In this report, Ponemon Institute presents findings from in-depth interviews with enterprises who switched to IBM Security QRadar from another Security Information and Event Management (SIEM) solution. The reports summarizes their rationale for switching SIEM providers as well as metrics on the deployment and performance in managing and containing network traffic anomalies.


Forrester Total Economic Impact (TEI) Study of IBM Security Guardium

In September 2015, IBM commissioned Forrester Research consulting to conduct a Total Economic Impact (TEI) study to examine the potential return on investment (ROI) that organizations may realize by deploying IBM Security Guardium. The study uncovered that organizations achieve cost and risk reductions while increasing productivity and tactical efficiencies from implementing IBM Security Guardium. Read the study to learn more.


Bring Order to Hybrid Clouds

While many government agencies are choosing a hybrid cloud approach to realize the primary benefits of both private and public clouds, many are realizing additional benefits of opting for an open source-based hybrid cloud. A standard hybrid cloud still entails managing cloud software components from multiple vendors and ensuring all applications and data are properly integrated. When agencies take the open source-based approach, they can simplify migration to a hybrid cloud, while also realizing the agility and flexibility of open source.


Monitoring is a Security Essential

As government agencies migrate to the cloud, they are working to adhere to the Government Performance and Results Modernization Act, launched by the Office of Management and Budget in 2012 to improve federal network security. Continuous Diagnostic Monitoring (CDM) is the foundation of this security initiative. CDM aims to improve security by watching round the clock for intrusions, vulnerabilities and other potentially malicious activity.


Open Source Drives the Agile Cloud

More government agencies are moving data and applications to the cloud. In doing so, the first major decision is choosing the best platform for the job: public, private or hybrid. Another option has been emerging of late—the open hybrid cloud. With open hybrid cloud platforms, government agencies are finding greater efficiency, flexibility and cost savings.


eBook: The Right Infrastructure Strategy to Support Bimodal IT Capabilities

Chances are good that your IT organization is supporting a large number of core business applications—and they’re probably under extreme pressure to deliver innovation for the business at a moment’s whim. But to do both effectively, your IT infrastructure better boast some very specific characteristics—such as a bimodal model—but why?


Blending cloud-native and conventional applications

Most cloud native applications rely on conventional system integrations to deliver business value. Cloud native apps are optimized for agility and speed, but conventional apps bring the security and stability enterprises need in their infrastructures. Download this whitepaper to learn the ten lessons from early adopters for successful integration of cloud native and traditional applications.