Top Stories

  • Georgia rolls out Alexa skill for government services

    Part of the state's multichannel digital strategy, Ask GeorgiaGov lets residents get answers about popular state services.

  • INDUSTRY INSIGHT

    Government embraces next-gen citizen services with chatbots

    Agencies are using chatbots to field citizen question, facilitate complex tasks and increase engagement.

  • San Diego turns to predictive analytics for asset management

    CIO Jonathan Behnke explains how the city's new platform will help it stay ahead of maintenance and coordinate operations across departments.

  • What's really slowing the restoration of Puerto Rico's communications?

    DHS' emergency communications director told legislators that the devastation to the island's communications infrastructure means "we’re totally having to rebuild Puerto Rico.”

  • FirstNet launches app developer program

    Developers now have access to a specialized resource portal to help them successfully build, test, deploy and maintain public safety applications.

  • DIG IT AWARD FINALIST: MOBILE

    Tracking weapons without wasting officers' time

    The Firearms, Armor and Credentials Tracking System mobile app makes it easier for law enforcement agencies to keep close tabs on their weapons and body armor.

  • DIG IT AWARD FINALIST: MOBILE

    Keeping inspectors connected

    New York's Plant Inspections mobile application syncs with a backend licensing system and automatically updates inspection records.

  • DIG IT AWARD FINALIST: MOBILE

    Leveraging telemedicine to avoid ER visits

    First responders outfitted with tablets collect information on patients and can even initiate a video chat with an emergency physician, possibly avoiding a costly, unnecessary trip to the emergency room.

  • DIG IT AWARD FINALIST: MOBILE

    A mobile, multimedia, real-time traffic center

    With Caltrans QuickMap, users can find out how quickly traffic is moving on state highways, check camera feeds for real-time conditions, see lane closures and more.

  • IRS explores AI applications

    The IRS is experimenting with chatbots and virtual assistants to make it easier for taxpayers to get answers to their questions.